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W&C Customer Survey


1. On a scale of 1-4, rate your level of satisfaction with W&C customer service/ technical support:



2. On a scale of 1-4, Rate the accuracy of your Watson & Chalin orders in the past year :



3. On a scale of 1-4, Rate your overall level of satisfaction with Watson & Chalin products:



4. Tell us how long it usually takes to receive information about a new part number when submitting an ordering guide from customer service:



5. Tell us how long you usually have to wait to speak with a representative when calling customer support:



6. On a scale of 1-4, Rate your level of satisfaction with Watson & Chalin lead times:



Answer the question below:
= five + four
9. Did you complete this survey as a result of a telephone call, e-mail, or web chat: